Shipping

Shipping Information

We Ship nationwide and worldwide.
  1. Delivery to Jakarta will take about 2-5 days for regular service and 1-2 days for express service.
  2. Delivery to outside Jakarta will take about 2-7 days depending on the destination cities and 1-2 days for express service. Please note not all of the cities have express shipping service
  3. International shipping will takes 7-20 days depending on the country
  4. Delay might occur during public holiday

Order Processing Time

Orders are processed on weekdays only. If payment confirmation made before 12 pm, order will be processed on the same day. If payment confirmation made after 12 pm, order will be processed on the next working day. There is no shipping on Sunday and public holiday. Customers will received the email once the orders has been sent.

Shipping Methods

We use following courier service :
1. Domestic
We ship nationwide to all cities in Indonesia.
• For Website & Marketplace order, we use JNE (Regular & YES), TIKI (Regular & ONS, J&T EZ, SICEPAT REGULAR, BEST, and GOKIL), SICEPAT GOKIL, WAHANA, NINJA STANDARD, JNE TRUCKING, DAKOTA, RPX (NDP, RGP, SDP, MDP).
• For Projects Order, we use our own courier/ delivery.

Shipping Fee

Shipping charges will be automatically calculated upon checkout. Customers will be charged shipping fee based on the weight and package volume (p xl xt) of their order. If the accumulated weight exceeds 1kg, another kg will be added to shipping fees.

Shipping Rules & Restrictions

We don’t take responsibility and guarantee all goods will be received in time even customers use the express shipping. Since we use third party courier service, some problems might be occur such as incomplete address, traffic shipment etc. To deal with the delay problem, customer can contact their customer service.

Customer’s order only will be processed once we received invoice full amount transfer (including shipping fees). Please note that we are unable to process the order if problem occurred regarding the payment.

We don’t responsible if courier can’t deliver the packages due to incomplete address, misspelled address or no recipient at the address.

However, If there is any problem regarding to these issue, we will be glad to help you. Free shipping will be given if there are any mistaken on orders. No orders can be canceled after shipped.

Different Shipping Address

If you have another delivery address beside of your member address, you may add additional delivery address once after you submit checkout. You can also add by click adddresses at your account.

  1. Browse Products
    Click shop at menu bar then select "all ” or select room categories you want to look for. Click your desired product for the complete description and detail pictures.
  2. Add to Shopping Bag
    Choose your desired colors or model and quantity by clicking chose an option then click ADD TO CHART to purchase and view your order by clicking VIEW CART. Shortly you will be redirected to checkout page, and you can choose to CONTINUE SHOPPING or PROCEED TO ORDER.
  3. Review Your Bag
    Click on the SHOPPING BAG icon on the upper-right section of the website to review your items.
  4. Check Out
    If you decide to finalise your order, click PROCEED TO ORDER. Please note that product availability is not guaranteed before you check out.
  5. Sign In
    For a registered shoppers, please use your registered email address so that your order will be automatically recorded in your account. For first-time shoppers, simply fill in your details to register.
  6. Review Your Order
    Review the list of items that you want to purchase and click CONFIRM to submit your order.
  7. Finish Shopping
    An on-screen receipt with an ORDER ID will appear. You will need the ORDER ID to confirm payment (if you choose “Bank Transfer” payment method) and to check your order status. Make sure you write down your ORDER ID in case you need to refer to it later. We will also send you the payment details to your email address.
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